Customer Services - Kundtjänst - Unterstützung - Soutien

SHIPPING

SWEDEN SHIPPING ONLY.
Free shipping with PostNord.

PAYMENTS

Black Iris only ships within Sweden and accepts payment with VISA and MasterCard

ORDER CONFIRMATION
You will receive an email confirmation/receipt of your order shortly after placing an order.

REFUSAL OF TRANSACTION
We may refuse to process a transaction for any reason or refuse service to anyone at any time at our discretion. We will not be liable to you or any third party by reason of withdrawing any product from this website whether or not that product has been sold, removing or editing any materials or content, refusing to process a transaction, or suspending any transaction after processing has begun.

RETURN & EXCHANGES

You have the right to cancel your contract provided this is done within a seven-day period following the receipt of the item. On cancellation of the contract, you are under the duty to restore goods to us and in the meantime to take reasonable care of them. You are required to pay for the postage if you wish to return the goods. Note that this does not affect your statutory rights.

You are also responsible for the care of the goods until they reach us, at the returns correct address, as specified below.

HOW TO PROCEED IF YOU WISH TO RETURN OR EXCHANGE

Please make sure you have a valid receipt and contact us by email:info@blackiris.se

Send the goods along with your original receipt to:
Black Iris AB
Anna & Mattias Camner
Västmannagatan 11
Stockholm, Sweden

PRIVACY POLICY - BLACK IRIS

WHAT INFORMATION WILL BLACK IRIS COLLECT ABOUT ME?

We collect and process the following information which may include your (“Personal Data”). 

INFORMATION PROVIDED BY YOU WHEN USING OUR SERVICES

You may give us information about you by filling in forms when using our Services, signing up for our newsletter, or contacting us with inquiries. Such information can include:

  • IDENTITY AND CONTACT DATA: including your name, username, address, telephone number, and e-mail address.

  • PROFILE DATA: including artwork information, artworks owned, requested, offered, reserved, purchased, consigned, and details of artwork invoices.

  • WE RECORD some of it automatically when you use our Services or Users’ sites (including with technologies like cookies).

You may disable cookie support on your browser but be aware that by doing so, you will lose certain features that require a cookie to work properly.

PAYMENT INFORMATION

In order for you to use all the functions of our Services, we may collect payment information from you including your credit card number and bank account details.

TERMS AND CONDITIONS

Welcome to the Black Iris, Web site located at (“Site”). The following terms of Use (“Terms”) govern your use of this Site. By accessing, viewing, or using the content, material, or services available on or through this Site, you indicate that you have read and understood these Terms, that you agree to them, and intend to be legally bound by them. If you do not agree to these Terms, you are not granted permission to use this Site and must exit immediately.

The information on this Site is for informational purposes only. Without limiting anything else in these Terms or otherwise, Black Iris is not responsible for any errors or omissions in the Site or Site Materials, and Black Iris is not responsible for any errors or omissions in the Site or Site Materials.

The Site is not intended for children under the age of 13.

UNAUTHORIZED ACTIVITIES

You agree that you will not use the Site for:

  • Any illegal or unauthorized purposes that violate any laws, including import, export, and copyright laws

  • Modifying, adapting, or hacking into the Site or modifying another website so as to falsely imply that it is associated with Black Iris

  • Uploading, posting, hosting, or transmitting unsolicited email, SMS, “spam” messages, worms or viruses, or any code of a destructive purpose.

LIABILITY

Black Iris shall not be liable for any direct, indirect, special, incidental, consequential, exemplary, extra-contractual, or punitive damages of any kind whatsoever, including lost revenues or lost profits, which may or does result from the use of, access to, or inability to use the Site, the Site Materials, User Materials, the services, products, information and other materials on and in and made available through the Site, regardless of legal theory, whether or not you or Black Iris had been advised of the possibility or probability of such damages, and even if the remedies otherwise available fail of their essential purpose.